JOHOR Menteri Besar Onn Hafiz Ghazi has expressed hope that the efficiency level at the Customs, Immigration and Quarantine (CIQ) Complex in the Sultan Iskandar Building (BSI) in Johor Baru will reach 100% throughout the Hari Raya festive season.
He said optimal operational efficiency was needed to ensure the smooth movement of travellers, thus reducing congestion on the land route between Malaysia and Singapore via the Johor Causeway.